Frequently Asked Questions

Where is your store located?

2411 Waters Ave.
Savannah, GA 31404
Open Tuesday - Saturday 11am - 6pm

How do I buy stuff from you?

You can shop in person in our store in midtown Savannah! Or you can browse and shop right here on the website! After you check out, Emily will be in touch to confirm your order and schedule delivery or pickup.

I would prefer to pick up my order, but checkout is showing me “shipping options”.

The option for pickup can be chosen under shipping options.

Do you ship?

No. Sorry.

When do you deliver?

Our normal delivery hours are Mondays between 11am - 1pm. If this time frame does not work for you due to accessibility, weather, or security concerns, please let us know and we’d be happy to schedule a different time. Otherwise, we will message you once we have left your order at your door.

Where do you deliver to?

We deliver to Savannah, Pooler, Garden City, Port Wentworth, Wilmington Island, Tybee Island, and Richmond Hill.
Delivery fee for Savannah addresses is $5*; delivery fee for outside Savannah is $10 - $15*.

*Large plant delivery may incur an additional fee. I drive a Toyota Corolla, not a truck.

Will you deliver to my workplace?

We will deliver to any safe physical address within our delivery radius. Your workplace, your church, your gym, wherever. Just enter the address as your delivery address at checkout.

Do I need to be home for delivery?

You do not need to be home for your delivery. Your order will be left at your door. We will knock or ring the bell once and then send you an email notifying you of your delivery.

Can I shop in person?

Yes! Check out our store located in midtown Savannah. Please remember to wear a mask if you are sick. We are still in a pandemic and are taking precautions to operate as safely as possible.

Are you hiring?

We occasionally have gig work we need help with, so reach out if you’re interested in an odd job here and there. We prefer an introductory email (with your résumé attached) sent to hello@castandgrey.com.

I sent you a message a few hours ago, but I still haven’t heard back.

We are available to answer messages Tuesday - Saturday 11am-6pm. We will write back during those hours, we promise.